Welcome to FARMstuff. By placing an order on our website, you agree to the following terms and conditions. Please read them carefully.
This website is operated by FARMstuff (“we”, “our”, “us”).
By using our site and purchasing from us, you accept these Terms and Conditions.
We reserve the right to update or modify these terms at any time without prior notice. Any changes will be posted on this page.
All products are subject to availability.
We make every effort to display accurate product descriptions, images, and pricing, but occasional errors may occur.
If an error affects your order, we will notify you and give you the option to confirm or cancel before processing.
Orders are only confirmed once payment has been successfully received.
We accept major credit/debit cards and other payment methods as shown at checkout.
All prices are listed excluding GST unless otherwise stated.
GST will be calculated and displayed during checkout.
Shipping costs and delivery timeframes are displayed during checkout.
We will make every effort to dispatch orders promptly. However, FARMstuff is not responsible for delays outside our control (e.g., courier delays, extreme weather, customs).
Risk of loss or damage passes to the customer once goods are delivered to the specified address.
We want you to be happy with your purchase.
If you are not satisfied, please review our detailed Returns & Refunds Policy.
Summary:
Timeframe: Notify us within 14 days of delivery for faulty, damaged, or incorrect items.
Condition: Items must be unused, in original packaging, and suitable for resale.
Non-returnable items: Herbicides and agricultural chemicals opened or used, personalized goods, or items exposed to contamination.
Process: Contact admin@farmstuff.com.au with your order number and photos if applicable.
Refunds: Approved refunds are processed to the original payment method within 7–10 business days.
Return shipping: Customer is responsible for return freight unless the product is defective or incorrectly supplied.
This policy operates in accordance with Australian Consumer Law (ACL).
Customers may create an account to track orders and manage purchases.
You are responsible for maintaining the confidentiality of your login credentials and for any activity under your account.
FARMstuff reserves the right to suspend or terminate accounts in cases of suspected fraud or misuse.
FARMstuff is not liable for any indirect, incidental, or consequential damages resulting from the use or misuse of our products or website.
Our maximum liability is limited to the total value of your order.
Use of agricultural chemicals must comply with product labels, directions for use, and relevant Australian laws.
These Terms and Conditions are governed by the laws of Queensland, Australia.
Any disputes arising shall be subject to the exclusive jurisdiction of the courts of Queensland.
If you have any questions about these Terms, please contact us:
admin@farmstuff.com.au
1800 327 678
https://farmstuff.com.au